EFQM Model in Action

Click here to access the Business Results criterionClick here to access the Society Results criterionClick here to access the People Results criterionClick here to access the Customer Results criterionClick here to access the Processes, Products & Services criterionClick here to access the Partnerships & Resources criterionClick here to access the Strategy criterionClick here to access the People criterionClick here to access the Leadership criterion

Your First Step with EFQM Excellence Model

This is your first introduction to the EFQM Excellence Model. You will not only learn about our Model's 9 Criteria, but you will also be able to perform an initial assessment of your organisation.

Why use our Model?

If you are not familiar with the EFQM Excellence Model but you are willing to improve your organisation, this is the first step to get started! As previously stated, this is the first approach towards Excellence, it is a simple tool and doesn't require any pre-existing knowledge of EFQM and its Model.

Why an assessment?

Our Assessment templates have been created to enable you to easily assess the performance of your organisation. Assessment is essential within the philosophy of EFQM. To reach a desired excellent performance, you need to know where you are now, so that you will identify the required changes and actions to start the journey towards Excellence.

What does Excellence mean to you?

Although there is no perfect answer to the above question we wanted to know what does Excellence mean to EFQM Board Members...

Brand your organisation as an EFQM Excellence Model Sponsor

Associate your organisation with the EFQM Excellence Model, showcase your successful experience and build awareness among more than 50,000 model-users...  

EFQM Model iBook