Introduction to EFQM

If you are new to EFQM, if you are thinking about implementing the Model, or if you are considering becoming part of the Member Network our office is always open for anyone who wishes to learn more about us.

Visit us in Brussels

If you have any doubts or questions regarding EFQM, our Excellence Model, becoming part of our Excellence Network or if you simply wish to get to know us better, our doors are always open for anyone who wants to visit us. Whether it's a general interest or something more specific we can always build an agenda that will correspond to you needs. Our office is conveniently located in the area close to Brussels Airport and right next door to Marriott hotel in case you wish to stay overnight and enjoy some of the Belgium’s famous chocolate or beer. 

To plan and prepare your visit to Brussels, please don't hesitate to contact Regina and Alexis at

If you want to meet our Representative in Middle East, please contact Israa at

Introductory Webinar

You also have the option to get to know us remotely by participating in a free of charge online webinar. This one-hour event will introduce you to EFQM and our Excellence Model, give you basic understanding of EFQM's portfolio and our network as well as how you could benefit from it. There is no need to travel as the webinar is brought by interactive online platform, which will give you an opportunity to ask questions. More details are provided upon registration.

For the next dates and registration please visit our calendar.

Excellence in Action

What does Excellence mean to you?

Although there is no perfect answer to the above question we wanted to know what does Excellence mean to EFQM Board Members...

EFQM Model iBook