Basic Assessor Training

Getting to grips with the basics

The Basic Assessor Training (BAT) is designed to give people who have very little knowledge of the EFQM Excellence Model a basic understanding of the structure and the 3 key elements:

  • The Fundamental Concepts of Excellence
  • The EFQM Excellence Model
  • The RADAR Logic

Within the EFQM Training Portfolio, this will be the "first step" on the excellence pathway for potential EFQM Assessors and line managers.

During the course, you will learn about:

  • Introducing EFQM and the need for a Model
  • What is Excellence - the definition of Excellence and techniques of stakeholder analysis
  • The Fundamental Concepts of Excellence
  • The Criteria
  • The RADAR assessment framework
  • Basics of Assessment
  • Concrete examples of Excellence at Work in organisations that are award finalists

Who is this course for?

This course is addressed to individuals who want to understand the basics of the EFQM Model and its three constituents.  This course can be taken as a preparation for any EFQM training but is particularly useful prior to the EFQM Assessor Training and the Internal Assessor Training.

Pre-requisites Skills

There are no specific skills required to follow this training.

When and Where?

The Basic Assessor Training is delivered through the EFQM elearning platform. To register for the online version please contact us at Once you are registered, you receive 60 days to complete the training and pass the final test.


  • EFQM Member: 120 Euro (excluding VAT)
  • Non-member: 150 Euro (excluding VAT)

For more information, contact us at

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Start using the Model

Our "Start Simple" package makes sure that first step is in the right direction. It's designed to support you through the first 12 months of your journey.

Join EFQM now

And get a free training to help start your journey to Excellence!